RELEASE DATE:
04.28.2021
SALES & SHIPPING SCHEDULE:
Sales Period: Tuesday, March 23, 2021, 8:00PM PDT ~ Tuesday, March 30, 2021, 2:00AM PDT
Shipping will begin approximately Friday, May 7, 2021.** If you place an order that includes any pre-order item, shipping will occur once all items within that order are available to ship together (even if an item in the same order is in stock), so please place separate orders if you would like certain items shipped sooner than others based on release/shipping dates.** Sales and shipping schedule is subject to change based on operational circumstances.
IMPORTANT NOTES:
The size and composition of the products are subject to change depending on production circumstances.
Due to this collection being produced in limited quantity, it may sell out before the pre-order period ends.
Please remember to film an unboxing video, check the product condition immediately upon receipt, and contact our customer service department at [email protected] for faulty products, defects, or any other issues within 7 business days of delivery.
PRODUCT INFO:
SIZE – TBA
ACRYLIC, BRASS, GLASS** The outer box/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.** Product description and preview image are for reference only and subject to change. Actual product may vary from image shown.** Final product and actual sizing may be 1-3cm off depending on method of measurement.
SPECIAL GIFT FOR PRE-ORDERS (ONLY WHILE SUPPLIES LAST):
EVENT 1:
Any customer who purchases an [N423] OFFICIAL MD during the pre-sale period will be gifted one (1) acrylic light stick.
Limited to 1 light stick per order.
Due to the limited production of the light sticks, inventory may run out before the end of the pre-sale period.
EVENT 2:
For customers who purchase more than $30 USD worth of [N423] OFFICIAL MD per order during the pre-sale period, 1 out of 4 random photo cards will be gifted.
1 random photo card will be gifted for every $30 USD spent.
The amount spent will only count per order and the total will not accumulate for separate orders placed.
The $30 USD does not include any taxes and/or shipping fees, so it has to be the total amount spent on the products themselves.
**Your order may qualify for both EVENTS, and will be eligible to receive both pre-order gift items.**Minor scratches and/or discolorations on any of the pre-order gifts does not qualify for an exchange, as these are limited items.
ORDER PROCESSING & SHIPPING:
Once a product releases in Korea, it takes about 2-3 business days for it to arrive at our warehouse in the U.S. (if there are no unexpected delays). Upon arrival, order processing will begin.
Orders are typically processed within 2-3 business days (normal volume) if all items in the order are in stock. For high volume orders, it can take anywhere between 5-8 business days for processing. The shipping speed applies after the order has been processed.
If you place an order that includes one or more items that are in pre-order or back-order, shipping will occur once all items within that order are available to ship together, so please place separate orders if you would like in-stock items shipped sooner than any pre-order or back-order items.
Import/customs duties, taxes, and charges are NOT included in the price of the item or shipping costs. Any additional import fees are the buyer’s responsibility.
Due to the effects of COVID-19, shipping to some countries may be restricted, in which case, orders may be automatically cancelled or packages may be automatically returned, so please check your country’s shipping restrictions before placing an order.
[한국 배송문의] 한국배송의 경우, 웹사이트를 통해 가장 저렴한 UPS 해외배송을 선택하셔서 결제하시면 됩니다. 배송 주소는 꼭 한글로 작성 부탁드리며, 결제하신 UPS 해외배송비에서 실배송시 사용될 택배비용을 제외한 차액은 배송시 환불해 드리도록 하겠습니다. 택배배송은 한국에 실거주 하시고 개인통관번호를 보유하고 계신 고객님께만 가능합니다. 배송정보 작성시 개인통관번호는
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