EXPECTED PRODUCT RELEASE DATE:
06.10.2021** Release date is subject to change.
PRODUCT INFO:
OUTBOX – 1ea / 195 x 273 x 44mm
PHOTOBOOK – 1ea / 182 x 260 x 23mm / 300p
MAKING DVD – 1ea / about 60 min
PAPER HOLDER – 1ea
ID PHOTO COLLECTION – 1ea
PROFILE MINI POSTER – 1 set of 9ea
SYMBOL CLIP – 1ea
PHOTOCARD – 1 set of 9ea
SPECIAL VIDEO CARD – 1ea
-Redemption code for use on Special VLIVE content** The outer box/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.** Product description and preview image are for reference only and subject to change. Actual product may vary from image shown.
ORDER PROCESSING & SHIPPING:
Once a product releases in Korea, it takes about 2-3 business days for it to arrive at our warehouse in the U.S. (if there are no unexpected delays). Upon arrival, order processing will begin.
Orders are typically processed within 2-3 business days (normal volume) if all items in the order are in stock. For high volume orders, it can take anywhere between 5-8 business days for processing. The shipping speed applies after the order has been processed.
If you place an order that includes one or more items that are in pre-order or back-order, shipping will occur once all items within that order are available to ship together, so please place separate orders if you would like in-stock items shipped sooner than any pre-order or back-order items.
Please remember to film an unboxing video, check the product condition immediately upon receipt, and contact our customer service department at [email protected] for faulty products, defects, or any other issues within 7 business days of delivery.
Import/customs duties, taxes, and charges are NOT included in the price of the item or shipping costs. Any additional import fees are the buyer’s responsibility.
Due to the effects of COVID-19, shipping to some countries may be restricted, in which case, orders may be automatically cancelled or packages may be automatically returned, so please check your country’s shipping restrictions before placing an order.
[한국 배송문의] 한국배송의 경우, 웹사이트를 통해 가장 저렴한 해외배송을 선택하셔서 결제하시면 됩니다. 배송 주소는 꼭 한글로 작성 부탁드리며, 결제하신 해외배송비에서 실배송시 사용될 택배비용을 제외한 차액은 배송시 환불해 드리도록 하겠습니다. 택배배송은 한국에 실거주 하시고 개인통관번호를 보유하고 계신 고객님께만 가능합니다. 배송정보 작성시 개인통관번호는
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